At Leah Couturez, we aim to deliver your orders quickly and securely to your doorstep, no matter where you are in the world.
Order Processing Time
All orders are processed within 2 to 5 business days after confirmation. You will receive an order confirmation email once your purchase has been placed and another notification once your order has been shipped.
Delivery Time
Estimated delivery time may vary based on your location. Most orders are delivered within 7 to 15 business days after dispatch. Delivery times may vary due to customs procedures, local postal delays, or other external factors beyond our control.
Shipping Charges
Shipping costs, if applicable, will be displayed at checkout before you complete your order. Occasionally, we offer free worldwide shipping promotions — these will be clearly mentioned on our website.
Cash on Delivery
Leah Couturez operates exclusively on a Cash on Delivery (COD) payment basis. Please ensure someone is available to receive and pay for your order upon delivery.
Order Tracking
Once your order has been shipped, we will send you an email containing your tracking details. You can use this information to monitor your shipment’s progress.
Delayed or Lost Shipments
In rare cases where delivery is delayed or the package is lost in transit, please contact us at [email protected]. We will work with our delivery partners to locate your order or arrange a replacement if necessary.
Incorrect Address or Failed Delivery
Please make sure to provide complete and accurate shipping details when placing your order. Leah Couturez will not be responsible for failed deliveries due to incorrect or incomplete addresses.
Contact Us
If you have any questions or concerns regarding your shipment, please reach out to us at [email protected].